1. Data Controller

The data controller for this website is:

Lupus Domus Ltd
Company number: 17192899
Email: info@lupusdomus.com

2. Personal data we collect

When you use this website, we may collect:

• Your name
• Your email address
• Your phone number
• Any information you choose to include in a contact form message
• Basic technical data such as IP address, browser type and pages visited (through standard website analytics and server logs)

3. How we use your data

We use your personal data to:

• Respond to your enquiries
• Communicate with you about our services
• Keep basic records of who has contacted us and what was discussed
• Improve our website and understand how it is used (through anonymous or aggregated analytics)

We do not sell your data to third parties.

4. Legal basis for processing

We process your personal data on the basis of:

• Legitimate interests – to respond to your enquiries and run our business
• Consent – where you have clearly agreed to receive specific communications (for example, if we later add a newsletter signup)

5. How we store and protect your data

We store your data on secure systems provided by our website host and email provider.
We take reasonable steps to protect your data from loss, misuse or unauthorised access.

We keep personal data only for as long as necessary to:

• Respond to your enquiry
• Meet any legal or business requirements

After that, it may be deleted or anonymised.

6. Sharing your data

We may share your data with:

• Our website hosting provider
• Our email service provider
• Other professional advisers or service providers where reasonably necessary to run our business

These third parties are only allowed to use your data to provide their services to us and must keep it secure.

We do not share your data with unrelated third parties for their own marketing.

7. Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Ask us to correct any inaccurate or incomplete data
• Ask us to delete your personal data in certain circumstances
• Object to or restrict how we use your data in some situations
• Withdraw consent where we rely on consent

To exercise any of these rights, please contact us at: info@lupusdomus.com

If you are not happy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

8. Cookies and website analytics

This website may use cookies and similar technologies to:

• Help the site function properly
• Understand how visitors use the site

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work correctly.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.